MT Physiotherapy

FAQs

Let Team MT answer all your questions!  If you can't find an answer to your query below, please don't hesitate to contact us and we will happily set you on your route to recovery.

YOU ASK, WE ANSWER. 

If your question isn't addressed in our list of FAQs below, please feel free to get in touch via Facebook, Instagram, Email or Phone and we'll do our best to help. 

Q - WHAT IS PHYSIOTHERAPY AND IS IT APPROPRIATE OR DO I NEED A SPORTS THERAPIST, CHIROPRACTOR OR OSTEOPATH?

A - Fundamentally, the lines of disparity between these professions has largely blurred. However, whilst all have their place, one thing remains consistent - Physiotherapists are the most regulated and policed profession of the 4, legally requiring HCPC (Health Care Professional Council) and chartership status as a minimum to practice.  This means that you can trust our physiotherapists to deliver exemplary levels of professionalism.

Q - WHAT SHOULD I EXPECT ON MY FIRST VISIT?

A - Your initial assessment can last up to 1 hour to ensure that we get to the route cause of your issue and determine an effective course of treatment.

 

Firstly, we'll ask you a series of questions to outline what your main concern is, how it started and the symptoms you experience.  All of this this information provides our Team with a deeper understanding before clinically reasoning what the problem could be.

 

We then move on to a more hands on segment of the appointment, conducting an objective assessment.  At this stage, you may be asked to remove pieces of clothing but please be assured that we will respect and protect your dignity at all times.  Our Team will professionally talk you through our series of tests and movements as we go along and to ensure you are at ease.  The results will enable us to determine the most likely cause of your problem before providing our diagnosis. Once we have established the problem we will go on to discuss a tailored treatment programme to best suit your route to recovery

Q - WHAT SHOULD I WEAR TO MY FIRST VISIT?

A - Comfort and visibility is key!  Bring a pair of shorts if it is a lower back, hip, knee, ankle, or foot problem.  Bring a vest top if it is a neck, upper back, shoulder, elbow, or hand problem.  This will ensure we don’t have any barriers to initiating treatment.  It is not uncommon throughout your physiotherapy session to be asked to remove pieces of clothing, so sensible choices maintain your dignity and make you feel comfortable throughout the session. 

Q - HOW MANY SESSIONS WILL IT TAKE ME TO RECOVER?

A - Understandably for any client who is self-funding there are apprehensions about the cost of private care.  Based on our early conversations either by phone or at your initial consultation, our in-depth evaluation will allow us to gauge how many sessions will be appropriate.  Recovery time is very multifactorial, but be safe in the knowledge that the team will manage it swiftly and professionally - we want you back to your best as soon as we can achieve. 

 

That being said, the vast majority of our clients can expect to be in a more positive state (even recovered above and beyond pre-injury state) within 3-6 sessions.  However, it's not uncommon for 2 appointments to be an appropriate amount of care, it's really all down to the individual problem, plan and engagement afterwards from each client. 

Q - DO YOU HAVE A GOOD RELATIONSHIP WITH OTHER HEALTH PROFESSIONALS?

A - Both Lauren and Olivia are NHS physiotherapists along side running their own Clinic. This keeps us humble, knowledgeable, up to date and well connected within the Health and Social Care sector.  Should you need any peripheral services and onward referral, we’ll put you in touch with the best and explain things simply for you. 

Q - DO YOU DO HOME VISITS?

A - If our beautiful clinic is not in a private enough setting or difficult for you to get to, our team are happy to offer Home Visits by pre arrangement.  One of our care team will bring all the necessary kit and tools required to deliver our 5* service, leaving you only the task of picking time and place.

Q - WHAT IF I MISS MY APPOINTMENT?

A - We operate a strict 24 hour cancellation policy due to the limited nature of our diary and to be fair for all our patients.  If you contact us within 24 hours before your appointment then we will cancel your appointment and reschedule no questions asked. However, if you fail to attend and do not inform us then you may still be charged for the cancelled appointment at 50% of the full price.

Q - HOW QUICKLY CAN YOU SEE ME?

A - If you have had a traumatic accident which common sense would deem serious (including concussion and cuts), best advice would be to seek medical attention immediately, at either A+E or a Minor Injuries Centre.  However, for less serious cases we aim to serve everyone's individual needs.  Whilst our online booking has a minimum of 3 days lead time to allow us to pre screen, a more urgent appointment can be made by phoning or emailing the practice directly.  We will aim to fit you in as soon as possible and get you on your route to recovery quickly, including out of hours appointments where availability allows.